Credit Assistant Manager

Rent a Center - ROCHESTER, NEW YORK

Take your career to the next level and join the team of over 20,000 Rent-A-Center coworkers.   At Rent-A-Center, our business is centered on service and we’re passionate about what we do.

 

Our environment is fast-paced and offers ample opportunity to grow and develop, with top-performers entered into training programs to accelerate their careers in management. Our coworkers also enjoy a total rewards package that includes:

 

• Industry-leading base pay ranges for all positions 
• 5-day workweek w/Sundays off 
• Paid sick/personal days 
• 10 days paid vacation after one year 
• Employee purchase plan 
• Great benefits with 401 (k) and company match.

 

As a Credit Assistant Manager, you would be responsible for:

 

 

KEY RESPONSIBILITIES:

• Maintain accurate records of customer account activity, to include current and past due accounts 
• Review past due accounts and communicate in-person and via phone with the customers to promote timely payments 
• Collect customer payments on a timely basis and meet daily/weekly collection standards 
• Complete customer service calls in a timely manner as assigned 
• Follow all policies and procedures and adhere to all standards 
• Assist Store Manager with training and managing all coworkers 
• Assign coworkers to specific duties and assist with work schedule assignments 
• Assist in managing daily operations when necessary 
• Assist Store Manager in making weekly schedules 
• Responsible for BOR and Revenue growth/maintenance 
• Greet and assist customers on the sales floor 
• Obtain new rental orders on the sales floor and over the phone 
• Complete rental agreements as required
• Prospect for new business by telemarketing and distributing print materials 
• Assist as needed in loading/unloading truck, delivering merchandise, installing and setting up merchandise, and instructing customers on proper use 
• Assist as needed in picking up merchandise from customer homes 
• Complete customer service calls in a timely manner as assigned

 

 

• Must be at least 19 years of age 
• High school diploma or GED; retail experience preferred; sales and collections experience a plus 
• Friendly with exceptional communication skills 
• Excellent customer service skills 
• Valid state driver’s license and good driving record 
• Must be able to lift and move (push/pull) heavy items and merchandise as needed 
• Typically works 38-40 hours a week depending on business needs

 

 

 

 

#RTO

#AM

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Posted: 30+ days ago

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