Sales Coordinator - Rochester

The Sherwin-Williams Company - Rochester, New York

WELCOME TO SHERWIN-WILLIAMS

Sherwin-Williams is the largest coatings company in North America, and the third largest in the world. With $11 billion in sales, 4,000 stores, and 90 manufacturing and technical centers, we proudly serve customers in over 120 countries. Our 45,000 employees across the globe are diverse, innovative and passionate. With a variety of rewarding and challenging opportunities, Sherwin-Williams is a great place to launch and grow a career. Find yours and join us today.

This position is responsible for supporting the sales efforts at a Sherwin-Williams floorcovering store, servicing wholesale customers. It will determine customers’ needs, resolve product knowledge questions, present appropriate products and services, and refer potential wholesale leads to the sales reps and store staff. The position will process orders, schedule/coordinate installations with installers and customers, check installers’ orders for accuracy before material leaves store, ensure sales transactions are completed accurately and provide input regarding inventory levels. The role will also communicate customer complaints to the branch manager for a quick and accurate resolution to ensure customers’ quality and service expectations are exceeded.

BASIC QUALIFICATIONS:

• Must be at least 18 years of age.

• Must have a valid driver’s license.

• Must be legally authorized to work in country of employment without sponsorship for employment visa status.

• Must be willing to work all scheduled hours and required overtime, which may include evenings and weekends, with or without reasonable accommodation.

• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.   

• Must be able to operate material handling equipment (e.g. hand truck, pallet jack, forklift, etc.).

• Must be able to operate floorcovering cutting equipment.

• Must be able to operate a computer and communicate via the telephone.

MINIMUM QUALIFICATIONS:

• High school diploma or comparable certification (e.g. GED).

PREFERRED QUALIFICATIONS:

• Prior warehouse, customer service or retail experience is preferred.

• Customer service skills, including problem solving and handling customer complaints.

 

• Good written and verbal communication skills, with the ability to interact with all levels of management, installation subcontractors and wholesale customers.

Who we are

At Sherwin-Williams, we're proud of the company we keep — our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers.

 

EOE M/F/D/V

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Posted: 30+ days ago

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