We are now searching for a dynamic individual, experienced in banquet management and event coordination to help us continue this amazing journey. The ideal candidate must have a proven track record of job completion, continual improvement and selfless teamwork. This individual must have a “glass half full” and “git er done” attitude capable of motivating others. They will help to promote a fun and exciting atmosphere at Deerfield for both our guests and employees while maintaining the highest level of professionalism, service and safety.
Duties and Responsibilities:
Respond to initial inquiries regarding our venue and provide personal tours as needed.
Creates proposals, contracts and invoices for events. Manages proposal and contract tracking.
Act as contact with customer through the sales and planning process up to and including day of event to identify their needs and ensure satisfaction.
Ability to work independently and manage multiple projects and required deadlines.
Coordinate and manage event calendars, timelines and details ensuring that milestones are met leading up to event.
Works as effective team leader on day of event.
Propose ideas to improve provided services and event quality.
Willingness to preform wherever needed on day of event.
Conduct post-event evaluations and compile reports, evaluations and client summaries.
Must be hands on working most Friday and Saturday evenings.
This job requires being on your feet for most of the work day and requires being able to pick up items weighing as much as 30 lbs.
Deerfield Golf and Country Club is an Equal Opportunity Employer.
Skills:
Education: Associates Degree in Hospitality or equivalent
Proven and passionate 2 year work history in event center or similar environment
Sales skills, event marketing and project coordination.
Excellent time management and communication skills: verbal, administrative writing and creative writing
Customer Service: Ability to easily interact with customers in a friendly and courteous manner.
Leadership: Ability to act as effective team leader who can rally their team and resolve roadblocks in order to get the job done.
Attention to Detail: Must be able to keep their eyes on a number of elements: food standards, safety, cleanliness and service level.
Problem Resolution: Tactfully resolve problems in a discreet and professional manner when necessary
MS Office; proficiency in Publisher ideal but not required
Click here for more about Deerfield Gold & Country Club
Deerfield Golf and Country Club has just completed a major 3 year / multi-million dollar renovation project to become one of the premier restaurant and event spaces in Rochester.&nb... more